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As a Standard Sugar Baby, all you need is a fully approved profile and a public photo to start messaging.

As a Premium Sugar Baby, you’ll need a fully completed profile in order to be able to message without a public photo.

Please make sure your credit/debit card information such as card number, expiration date, and CVV code is correct, wait 15 minutes, and try your payment again.

If you’re still unable to make a successful payment, please contact your card issuer and ask them if they can allow your next attempt to go through.

Discover Cards: You can use a Discover card by choosing Paypal at check out (No Pay Pal account is required). By permanently deleting your account, you will lose any unused time left on your Premium account.

** On our mobile app Currently, there is no option to delete your account through the app, please use the website to delete your account.

Pick the appropriate reason from the list and provide a clear description of the violation.

Where possible, please include a screenshot of the issue or error message.

Send this information to Customer Support and we will be glad to assist.

Occasionally, email providers will automatically mark our messages as spam.

Please send a detailed description of what you’re seeing, what device you are using to access the site (make and model of your device), which operating system you are using (Windows, Mac OS, i OS (i Phone), Android, etc.), and which internet browser you are using (Google Chrome, Internet Explorer, Firefox, Safari, Dolphin, etc.).

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